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Citrix receiver customer support.Worldwide Support Services Delivery Guide

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How to submit a request for a company name change



 

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How to Get Help and Support | Citrix Cloud.Worldwide Support Services Delivery Guide



   

Sorry to hear that. Name Name is required. Email Email address is required. Close Submit. Featured Products. Need more help? Product issues. Open or view cases Chat live. Note: North America customers will receive document for approval via email from a customer service agent.

Completion time for this request type is 5 - 10 business days after case is submitted and approval and all required documentation has been provided. Once the change is completed, a customer service representative will contact you by the preferred method selected.

Note: If required documentation is not received within 1 business day, a customer service representative will contact the submitter in an attempt to obtain it. If not received after three attempts, the case will be closed. Note: Updates take effect immediately; however, some updates such as language preferences require log out and log in for changes to take effect. If RED pencil is displayed for "invalid" email address, pencil color will change to blue after updating and upon refresh.

Was this page helpful? Thank you! Name Name is required. Email Email address is required. Close Submit. Featured Products. The Java applet shows upload pro gress and provides the ability to pause, resume, and stop uploads, and its MD5 checksum data validation ensures the integrity of the upload. You can verify the version of Java JRE here. Open the Citrix Insight Services web site in a web browser. Click Get Started to go to your personal workspace.

Enter your case number, an optional description in the dialogue box, then click Upload File. You are prompted with the upload dialogue automatically once the data capture is complete:. You receive an email notification indicating the file is successfully uploaded. If you have provided a service request number, the Citrix Technical Support Engineer assigned to the case also receives the notification of the upload. Link to Citrix Endpoint Management documentation.



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